Trade Enquiries

Nursing Homes Direct Service

With such a constant and demanding workload, the last thing nursing homes need is for their residents to run out of continence care products. That’s why you need a reliable product supplier who you can trust to deliver what your residents need, when they need it.

Incodirect, which is part of Ostomed, deliver orders on time, which are right first time, to support your team in providing the very best care for your patients. Whether it is a repeat of a regular order, or a new, one-off prescription to meet a specific patient needs, you can trust Incodirect for same day or next day delivery.

What’s more, by ordering direct from Incodirect, you’ll get all the ancillary products you need for effective continence care including gloves, wipes and disposal bags.
Not only can you count on Incodirect for regular, reliable deliveries, you can also trust us to handle all the paperwork too, liaising with local GPs to get the prescriptions for your patients via our electronic prescription service.

Pharmacy Direct Service

Incodirect provide prompt, professional supplies of a wide range of products to retail pharmacies right across the UK, with next day delivery on all orders.

We carry all the leading continence care lines, ready for immediate dispatch, so you don’t have to hold bulky, and expensive, incontinence products on your premises.

With stock levels held at 98% and a team that achieves a 98.8% picking accuracy, you can be sure that Incodirect will have what you need and will fulfil your order quickly and accurately to meet the demands of your customers, on time and in full.

Our pharmacy service is backed by a knowledgeable, expert team, who are on hand to answer any questions or queries you may have. You can talk to our friendly team anytime, Monday to Friday from 8am to 5.30pm. 

We welcome trade enquiries from Chemists, Nursing Homes etc. If you would like to apply for a trade account please contact our parent Company Ostomed on 01253 891 682 or by email at where one of our dedicated account handlers will be able to give you details and help set up an account for you.