Help and Support Organisations

Here at Incodirect, we’re here to help and support you with dependable, discreet delivery of all the products you need to manage your continence with confidence and live your life to the full. While we know that a regular supply of reliable products can make a world of difference, we also understand that there are times when you need other kinds of support, or you simply want to talk with other people in a similar situation.

Support Organisations

ERIC  - The Children’s Bowel and Bladder Charity

ERIC exists to give every child and teenager with a bowel or bladder condition the support they deserve to enjoy a life free from shame, isolation and fear.

Visit their website or call their free helpline on 0808 169 9949.

Bladder & Bowel UK

Bladder & Bowel UK have a national confidential helpline managed by a team of Specialist Nurses and Continence Product Information staff, who can be contacted for advice on specialist services, product information and general advice on continence promotion.

Visit their website or call them for confidential advice on 0161 607 8219.

Bladder & Bowel Community

Bladder & Bowel Community supports people of all ages with bladder and bowel problems, whether you have a condition yourself or are a relative, friend or carer of someone who does then you’ll find all the support, information, guidance and help you need.

Visit their website or chat in their closed community Facebook Group.

Alzheimer’s Society

The Alzheimer’s Society supports people who are experiencing bladder and bowel problems as a result of dementia or Alzheimer’s disease. They offer an online community called Talking Point for sufferers and carers to talk about their dementia issues.

Visit their website or call the National Dementia Helpline on 0300 222 1122

Back Up

The Back Up Trust supports people who have experienced spinal injuries, which can often lead to continence issues with the bladder and bowel. They can help you find a mentor to help you cope with your new circumstances following injury.

Visit their website or call their helpline on 020 8875 1805


Remember, if you need any advice or assistance with choosing and ordering your continence products from Incodirect, you can always talk to our own friendly team. Just give us a call on 0800 614 715.