About Incodirect

Incodirect – delivering confidence

Discreet, dependable and fuss-free, IncoDirect has been created to make coping with your condition as simple and straightforward as possible, so you can get on with your life.

The Incodirect direct delivery service is backed by the 35 years of experience of Ostomed, one of the UK’s leading suppliers of continence products and surgical appliances. The company was originally created to provide a customer focussed service, and today our aim is exactly the same – to supply exactly what you need, when and where you need it, with reliable, regular deliveries nationwide.

You can choose from a huge stock, across over 6,000 products, with 98% availability and a 99.8% accuracy in picking, so you can be sure that we will never let you down. What’s more, with over three decades of experience suppling customers just like you, you can rest assured that we understand the delicacy of your situation and the discretion required in both our deliveries and our dealings with you.

Why order from Incodirect?

At Incodirect, we know what you need and make sure you get it, with simple, secure online ordering and fast, free, discreet delivery you can depend on.

  • Free delivery
  • Discreet packaging
  • Secure payments
  • VAT exemption
  • Same day dispatch
  • Caring customer service